SHIPPING
DOMESTIC SHIPPING
All domestic orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed the following business day. Once shipped, you will receive a confirmation email with tracking information.
| METHOD | DELIVERY TIME | COST |
|---|---|---|
| Standard Ground | 5–7 business days | $10 |
| Expedited | 2–3 business days | $22 |
| Overnight | 1 business day | $38 |
| Free Shipping | 5–7 business days | Orders over $250 |
INTERNATIONAL SHIPPING
Luisa Monâ ships to over 40 countries worldwide. International orders are subject to customs duties and taxes imposed by the destination country, which are the sole responsibility of the recipient. Delivery times may vary due to customs processing.
| REGION | DELIVERY TIME | COST |
|---|---|---|
| Canada & Mexico | 7–12 business days | $25 |
| Europe | 10–16 business days | $40 |
| Asia Pacific | 12–20 business days | $50 |
| Rest of World | 14–25 business days | $55 |
ORDER TRACKING
Once your order has shipped, a tracking number will be emailed to the address provided at checkout. You can use this number to track your package directly through the carrier's website. Please allow up to 24 hours for tracking information to become active.
LOST OR DELAYED PACKAGES
If your package appears lost or has not arrived within the expected delivery window, please contact us at support@luisamona.com. We will work with the carrier to locate your shipment. Luisa Monâ is not responsible for delays caused by customs, weather, or carrier disruptions beyond our control.